Privacy Policy
Last Updated: 17th July 2023
Welcome to Maple PCN. We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website https://maplepcn.co.uk.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect and process the following types of personal data:
- Contact Information – Your name, email address, phone number, and postal address (collected when you contact us via forms or email).
- Technical Data – Your IP address, browser type, operating system, and referring website URLs (collected automatically via cookies and similar tracking technologies).
- Usage Data – Information on how you use our website, including pages visited, time spent on pages, and clickstream data.
- Marketing Data – Any information you provide when subscribing to our newsletter or other marketing communications (such as your email preferences).
2. Why We Collect Your Data
We process your personal data for the following purposes:
- Providing and Improving Services – To operate, maintain, and enhance our website and respond to your enquiries.
- Analytics – To monitor and analyse usage trends, helping us improve our website and services.
- Marketing – To send promotional materials, newsletters (with your explicit consent), and service updates.
- Legal Obligations – To comply with applicable laws, including UK GDPR and other regulatory requirements.
3. How We Store and Protect Your Data
- Data Storage – Your data is securely stored on servers managed by our hosting provider. We implement strict technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.
- Security Measures – We use SSL encryption (HTTPS) for secure data transmission, firewalls, and regular security audits to protect your personal information.
- Data Retention – We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required by law.
4. Who We Share Your Data With
We do not sell or rent your personal data. However, we may share your data with:
- Service Providers – Third-party vendors (e.g., website hosting providers, email marketing services, and analytics providers) who help us operate our website and services. These providers are contractually required to keep your data secure and confidential.
- Payment Processors – If applicable, your payment details may be shared with secure payment providers to process transactions.
- Legal Authorities – Where required by law, or to protect our rights, we may disclose your personal data to law enforcement or other government bodies.
5. Your Rights Under UK GDPR
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- Right to Access – You can request access to the personal data we hold about you.
- Right to Rectification – You can ask us to correct any inaccurate or incomplete data.
- Right to Erasure – You can request that we delete your personal data, subject to legal retention obligations.
- Right to Restrict Processing – You can ask us to limit how we process your personal data in certain circumstances.
- Right to Data Portability – You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object – You may object to the processing of your data, particularly for direct marketing.
- Right to Withdraw Consent – If we rely on your consent for processing, you may withdraw it at any time (this does not affect the lawfulness of processing prior to withdrawal).
To exercise these rights, please contact us using the details below.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience and analyse website performance. You can manage your cookie preferences through our cookie consent banner.
For more details, please refer to our [Cookie Policy].
7. How to Contact Us
If you have any questions regarding this Privacy Policy or our data practices, or if you wish to exercise your rights under UK GDPR, please contact us at:
Maple PCN
Email: feedback.poplargrove@nhs.net
Postal Address: Maple PCN, Meadow Way, Aylesbury, HP20 1XB
Alternatively, you can use the contact form available on our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your personal data.
This Privacy Policy is designed to ensure compliance with UK GDPR and other applicable data protection laws. If you have any concerns or require further information, please do not hesitate to contact us.
